Virtual Medical Scribe Services

Medical scribing services help physicians and clinicians document patient encounters while they focus on their patients. Elite’s team of human scribes reduce errors and provide oversight for better accuracy.

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For Doctors’ Offices, Clinics, and Other Medical Professionals

With Elite Office Solution’s Virtual Medical Scribe services, you don’t have to hire another office staff member, and you don’t need a third-party recording your patient interactions. In fact, we work the way most clinicians are comfortable working: you record your notes, and our virtual scribes convert the audio into useable text. Plus, our remote medical scribes can populate your EMR system automatically, saving you yet another step.

Elite offers all clinicians and medical professionals:

• Easy services – record your notes, send us the audio file, and our virtual scribes will take care of the rest including auto-updating your EMRs.
• Full service without extra staff – Why hire, train, and pay new staff (including benefits and vacation pay…) when our virtual scribes can do it all for you?
• A way to keep your private conversations private – Patients are often nervous and uncomfortable visiting their doctor. The last thing they want is another person in the exam room. Remote medical scribes, sometimes called telescribes, eliminate this issue.
• One less person in your exam room – Having a medical scribe follow you from exam room to exam room can be uncomfortable for you, too, especially in tight quarters. Again, virtual scribes eliminate this issue.
• The human factor – Elite’s virtual medical scribes are real live people, which reduces the risk of errors vs. AI services and gives you an important extra set of eyes for better EMR accuracy and ultimately improved patient safety.
• A faster way to update your EMR – Clinicians have found out all too quickly that hunting-and-pecking their own notes into an EMR can add hours of administration time to their day, and takes their focus away from their patients. Elite take cares of it all so you can keep your attention on the person sitting right in front of you.
• A method for precise note-taking – Dictate the narrative you want included in your patient’s record. Elite’s virtual medical scribes enter the specific notes you provide for tighter, cleaner EMRs.

What is a Virtual Medical Scribe?

Virtual medical scribes provide physicians and clinicians with convenient note-taking services without having an extra person in the exam room. This type of service streamlines workflows by providing full documentation services so the clinician can focus on patient care.

Advantages

• No extra person in the room as with traditional medical scribes
• Faster patient encounters because there’s less time spent on note taking
• More face-to-face time with patients – patients more likely to report that the clinician was “present and listening” during their appointment
• Extra clerical help clinicians need
• Less overtime hours catching up on patient records
• More available clinical time to see more patients

Here’s how it works. Physicians record notes or the entire patient encounter, and then upload the audio files to Elite Office Solutions for processing. Elite’s professional scribes return the notes formatted and ready to add to the patient’s electronic health record (EHR) or Elite can access the EHR directly and place the completed note. This also frees up the physician from stopping to write notes, which means more attention on the patient and often faster patient encounters.

The biggest advantage of virtual medical scribe services over regular medical scribes is that there isn’t another person in the exam room. Often patients can be reluctant to talk about personal medical issues to multiple people in the room. Other times, exam rooms may be too small to accommodate so many people. Virtual or remote medical scribe services eliminate patient discomfort and awkwardness for improved communication and ultimately better patient care.

Elite’s Two-Step Process for Virtual Medical Scribe Services

Elite offers the same virtual medical scribe services without adding another body in your office to get in the way.

1. Record Your Notes: talk freely with your patient, then record only your pertinent notes.
2. Upload Your Audio to Elite: if you’re using one of our smartphone apps to record your notes, this is done automatically. Digital audio file (using a digital recorder) and telephone options are also available.

An Elite virtual scribe takes care of the rest, converting your audio notes to text and sending formatted files to update patient EMRs. No extra people in the office, no awkward introductions with your patients, and no added hassle!

Plus, with Elite Office Solutions, you get:

• Virtual medical scribe services from scribes trained in a number of specialties. (See more about our medical specialties here.)
• 100% U.S.-based virtual medical scribe services – your patients’ sensitive PHI never leaves the country. All of Elite’s services are fully HIPAA-compliant.
• Guaranteed accuracy from our Quality Assurance Managers – Elite has been working in the business since 1986.
• Fast, professional, courteous service.

FAQs

Elite Can Help Keep Your EMRs Organized, Too

We’ve all heard in the news about physicians losing malpractice suits due to poorly maintained EMRs. One report cited four separate court cases in which EMR data could not be trusted. The same report tells the story of a man who was given an antibiotic for a kidney infection, even though it stated in his EMR that he had a kidney stone (which contraindicates antibiotic use). However, due to the complexity of the EMR, that fact was not clearly apparent.

The unfortunate thing is that suddenly clinics and clinicians are being held responsible for the way EMR vendors have organized this information. Clinicians themselves are becoming overwhelmed with unstructured data and reports, repeated information that clouds important notes, data errors due to software intricacies, and complexities unheard of with paper documents.

Elite Office Solutions can help. Our virtual medical scribe services keep you organized by only adding the information you dictate, not the extraneous information that sometimes creeps in with point-and-click or other data entry systems. Your notes will be clear, clean, and crisp for easy review, when you need them.

(Find out the difference between a medical transcriptionist and a virtual medical scribe.)

Are You A Doctor, NP, Clinic, or Other Health Professional? Learn More about Elite’s Virtual Medical Scribe Services.

Contact Elite about our virtual medical scribe services by using the email form here or by calling us directly at: 800-977-8973 | 215-491-0400 

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