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Elite Office Solutions Can Reduce Physician Burnout Related to EMRs
In their research paper, “Physician stress and burnout: the impact of health information technology,” Dr. Rebekah L Gardner et al. outline their findings about the amount of stress physicians are experiencing due to health information technology (HIT).
Spoiler alert: it is too much.
The study found that 71% of respondents reported HIT-related stress, and 26% reported burnout. Those who did EMR updating at home after hours were almost twice as likely to experience burnout. Doctors who agreed that health technology was adding to their daily frustration were more than 2.5x more likely to burn out. Family physicians were the most susceptible
Asking physicians to update their own EMR wastes precious time that could be better used for direct patient care. The fact is, the time that physicians spend updating EMR systems is a drain in many ways. It is a drain on a physician’s billable hours and productivity. It is a drain on patient access. It is a drain on patient satisfaction. And it is just draining, period, for the physician.
EMRs Contributing to Physician Burnout in Several Ways
How did we come to this? The answer, of course, is the unfulfilled promise of the EMR. Too many doctors have been led to believe that EMR systems will reduce workload and our reliance on staff – that somehow the patient encounters, SOAP notes, lab requests, and the myriad of other patient data would just magically appear in the patient’s file. Now, we know all too well that is not the case. Doctors are left inputting their own data, hunting and pecking their way through tedious EMR software that is often far from intuitive.
(See what ZDoggMD has to say about the EMR fiasco.)
The old system of dictation and transcription worked extremely well from a clinician’s perspective. Dictation is the most efficient way to capture physician’s notes. Once the notes were recorded, clerical staff would create the documents that could be printed off and added to the patient file. The difference with EMRs is that last step of making the patient file electronic. But for some reason, we decided to scrap the first step as well. The results have been disastrous so far.
Clerical staff should still play a crucial role in patient file management, including EMRs. Asking physicians to do their own filing for hours per day is obviously inefficient. What we should work towards is a system that makes things as easy for clinicians as possible, taking advantage of technology to make them more efficient, not less.
Reduce Physician Burnout in Your Office with Elite
Elite Office Solutions, Inc. has developed a system for more efficient EMR management. We provide the best of both worlds: the benefits of electronic patient files with the ease of dictation. Our documentation specialists convert dictation to text, which can then autopopulate the EMR through a seamless interface. That frees up clinicians to get back to doing what they do best – caring for patients.
Read “Physician stress and burnout: the impact of health information technology” then contact Elite using the email form here or call us directly at: 800-977-8973 | 215-491-0400. We can seamlessly integrate clerical support with your EMR (read more in our EMR Report). Our professional documentation specialists are trained in EMR management – including medical terms for dozens of medical specialties. We can tailor a medical transcription package that works to your EMR system and individual clinician workflows to maximize efficiency all the way around.
Fast, Accurate Transcription and Documentation Services
Wouldn’t it be great to get the specialized transcription and administrative help you need today?
Elite Office Solutions is your Total Office Solution providing a wide range of services including:
Better than a temp agency, Elite provides part-time support services when you need them, whether it’s for one hour or 100. Our goal is to help doctors offices, healthcare clinics, and other medical professionals get the transcription and administrative help they need to make their office more efficient. Based in Bucks County, PA but serving the country. (Read the whole story here.)
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